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Colossus (Invest Like the Best / Business Breakdowns)Podcast8 Oct 2024Source: joincolossus.comHost: Patrick O'Shaughnessy

Kareem Zaki - Small Ideas Attract Competition - [Invest Like the Best, EP.392]

In plain words

This interview is about how venture firm Thrive Capital picks category-defining companies. Guest Kareem Zaki says small ideas attract lots of competition, but truly great companies solve big problems and have founders with 'unreasonableness'—like Stripe's obsession with simplicity or Robinhood's drive to shock consumers. He's bullish on healthcare and AI, but warns healthcare needs big, system-level bets, not small MVPs, and AI will disappoint in the short term because the world isn't ready. Key holdings: Stripe (Thrive invested for over a decade and led a $7B round during COVID), Ramp (known for shipping customer requests in 5 hours), and OpenAI (Thrive keeps backing it, believing its innovation won't stop).

AI SummaryAI-generated · may contain errors · verify against the original

At a Glance

This episode features Kareem Zaki, a Partner at Thrive Capital who focuses on healthcare and fintech investments and has co-founded three healthcare companies valued at over $1 billion each. The main thread explores how Thrive identifies and backs "category-defining companies" and its unique investment philosophy. Zaki's core thesis is that small ideas attract intense competition, while truly great companies must solve big problems and possess "unreasonableness" — the key differentiator between a "good company" and a "category-defining company."

Thematic Sections

1. Strategy: "Consistency" and "Evolution" — The Same Core from $40 Million to $5 Billion

Kareem Zaki believes the most surprising aspect of Thrive is the remarkable consistency of its strategy over the past decade, not its changes. From the first $40 million fund to the latest $5 billion fund, the core objective has always been "investing in category-defining companies."

  • Historical Context and Data Support: Zaki notes that Thrive invested in Instagram's growth round during its early $40 million fund era and backed Spotify, Twitch, Slack, Stripe, and GitHub with its $150 million fund. This demonstrates that the "category-defining" DNA was present from the very beginning.
  • Mechanism Breakdown: Thrive's strategy rests on four pillars: 1) Generalist: No pre-allocation of capital to specific sectors, as the pace of technological change varies across industries (e.g., social networks boomed from 2005-2012, while fintech boomed from 2010-2015). 2) Lifecycle Investing: Not an "early-stage team" or "growth-stage team," but every investor understands the full lifecycle of a company from inception to maturity. 3) Concentration: The majority of capital is concentrated in 15 names, believing concentration leads to higher conviction and deeper support. 4) Builder Mentality: Thrive not only invests but also co-creates companies, applying operational lessons learned from founders to its own development.
  • Implications: Zaki emphasizes that as the fund size grows, Thrive must make "intentional decisions" to maintain this purity and avoid diluting its mission due to scale. He acknowledges that larger capital allows Thrive to support companies in ways it previously "couldn't afford to," such as playing a key role in massive funding rounds for Stripe and OpenAI.
2. Defining "Category-Defining Companies": Founder "Unreasonableness" and Market "Tides"

Zaki argues that identifying "category-defining companies" requires judgment from both the founder and market dimensions, with the founder's "unreasonableness" being a key signal.

  • Founder Dimension:
  • Big Vision: The founder must have a grand vision that "rewires how you think about the world." Small ideas attract competition; big ideas are different. Zaki cites SpaceX and portfolio company Formation Bio as examples, emphasizing that a big vision must be paired with a clear path to execution.
  • "Unreasonableness": The founder must be uncompromising in some dimension — a "mutation." For example, Stripe's Collison brothers' uncompromising pursuit of "simplicity"; Ramp's uncompromising speed in responding to customer requests (turning a customer request into a new feature within 5 hours); Costco's uncompromising commitment to delivering value to customers (refusing to raise the price of hot dogs and soda). Robinhood's uncompromising drive to "shock consumers" (launching zero-commission trading and a 3% cash-back credit card).
  • Market Dimension:
  • Look for "Tides," Not "Ripples": No company is strong enough to create its own wave; they must "ride" a massive, durable tailwind. For instance, Stripe rode the 30-year tailwind of e-commerce.
  • Market Speed and Scale: Focus on early market "pull" and velocity. Using Uber as an example, its growth rate far exceeded that of the traditional taxi market, suggesting its potential market was much larger. Also, pay attention to "catalysts for change" — shifts that incumbents struggle to counter and that startups can exploit. For example, Amazon used the internet (not physical bookstores) to defeat Barnes & Noble; Netflix used streaming (not physical stores) to defeat Blockbuster.
  • Implications and Falsification: Zaki suggests a litmus test: if you pitch an idea to a non-tech family member (like his wife Raquel), are they "lit up"? If the reaction is flat, the idea may not be big enough.
3. The Unique Laws of Healthcare Investing: Embrace "Big and Comprehensive" and "Innovation Within the System"

Zaki believes the investment logic in healthcare is fundamentally different from classic venture capital logic, requiring an embrace of "big problems" and "innovation within the system."

  • Problem Diagnosis: The US healthcare system has two fundamental issues: lack of competition (the market is dominated by a few insurers, health systems, and PBMs) and high fragmentation (systems don't communicate, becoming more rigid through M&A). The result is that US healthcare spending accounts for over 25% of the federal budget and is the leading cause of consumer bankruptcy.
  • Counter-Intuitive Investment Approach:
  • Don't Start Small: In healthcare, building a small MVP and taking it to market doesn't work. To change the status quo, you must "solve big problems and build big products." For example, Oscar Health chose to become a health insurer directly, rather than selling software to insurers; Rightway chose to build a PBM directly to challenge the big three.
  • Innovate Within the System: Don't try to "disrupt" the system; instead, "understand the system and build within it." For instance, their co-founded company Cadence initially chose to partner with existing health systems and adopt a "fee-for-service" model, rather than trying to establish a new payment model.
  • Venture Math Doesn't Apply in Healthcare: The classic "70% fail, 30% succeed" model doesn't work in healthcare because the system needs deep integration with startups. If 70% of companies fail quickly, the system cannot build innovation momentum. Therefore, Thrive's "concentration" and "long-term commitment" are significant advantages in healthcare.
  • Implications: Zaki believes the biggest transformation opportunity lies in "getting employers out of healthcare." The current model where employers choose insurance is a relic of post-WWII wage freezes. He favors a new model: employers provide employees with a fixed healthcare subsidy, allowing employees to choose their own insurance plans on the market. This is analogous to the shift from "defined benefit" pensions to "defined contribution" 401(k)s, which would greatly boost competition and innovation.
4. AI's Transformative Potential and Investment Opportunities: Short-Term Disappointment, Long-Term Reshaping

Zaki is extremely optimistic about AI's long-term transformative potential but believes the market will be disappointed in the short term because "the world isn't ready."

  • Historical Analogy: Zaki cites an example from the book American Capitalism, noting that 20 years after the invention of electricity, less than 5-10% of manufacturing used it. The reason was that factories were designed for steam power and needed to be redesigned to leverage electricity's flexibility. AI faces a similar situation: workflows, processes, and incentive structures all need to be redesigned.
  • Investment Strategy: Thrive is taking an "unconventional" approach by acquiring traditional businesses (e.g., accounting firms) and combining AI technology with operations, processes, and incentives to drive real change. They believe short-term breakthrough cases will appear in new categories with "no transformation friction," such as consumer AI companies.
  • Advice for Entrepreneurs: Zaki warns entrepreneurs not to chase "arbitrage opportunities" (e.g., simply packaging ChatGPT's API because others don't know about it), as these are fleeting. He advises entrepreneurs to ask: "What am I willing to spend ten years doing?", "What will attract the best talent?", "What would I be proud to tell my kids about?"

Position Moves

Position Analyst Stance Key Data
Stripe Bullish Invested for over a decade; led a $7 billion funding round post-COVID (Thrive and its LPs invested nearly $2 billion); ~2-3% global market share, ~20% e-commerce penetration.
Ramp Bullish Invested since Series B; led its funding round post-COVID; known for its speed in "responding to customer requests and shipping new features within 5 hours."
OpenAI Bullish Supported through multiple funding rounds; believes its innovation won't stop, just as the future of the internet was unimaginable in 1997.
Robinhood Bullish Was just a stock trading platform at the time of investment; its DNA of "shocking consumers" is evident in zero-commission trading and a 3% cash-back credit card.
GitHub Bullish (Exited) Invested believing it held a strategic position in the developer community; later acquired by Microsoft, becoming a key cloud strategy asset.
Formation Bio Bullish Early investment; started as a patient recruitment company, evolved into a full-stack pharmaceutical company, having raised $600 million.
SpaceX Bullish Believes it has "almost no competition"; not just a launch company, but also reshaping telecom through Starlink, with more products to come.
Oscar Health Bullish (Co-founded) Chose to become a health insurer directly, rather than selling software, to truly change the consumer experience.
Rightway Bullish (Co-founded) Built a PBM directly to challenge the big three that control 80% of the market.
Cadence Bullish (Co-founded) Focuses on chronic disease management for the elderly; chose to partner with existing health systems and adopt a "fee-for-service" model.
Headway Bullish Early investment; early data showed its largest employer client was the NYC MTA, proving its service reaches all demographics, not just tech elites.
Cedar Bullish (Co-founded) Focuses on improving medical billing and payment experiences; has served over 20 million Americans.
Brex / Divi Neutral (Market Observation) In the same corporate credit card market as Ramp; Nithin predicted the market would consolidate to three companies, with one being acquired (Divi was later acquired by Bill.com).

Memorable Judgments

1. "Small ideas attract a lot of competition." (Kareem Zaki) — Support: Big ideas, while intimidating, attract better talent and face less competition. SpaceX and OpenAI were both considered crazy early on but have now built nearly insurmountable leads.

2. "Category-defining companies typically have two characteristics: a core engine that lasts a very long time, and multiple acts." (Kareem Zaki) — Support: By staying with companies long-term, investors can observe a "busted but booming" state (great data but imperfect operations), which is a strong signal of market pull. They also witness the team's ability to execute and launch new products across multiple acts.

3. "Founders need a kind of 'unreasonableness,' a 'mutation' of being uncompromising in some dimension." (Kareem Zaki) — Support: This trait is seen in Stripe's pursuit of simplicity, Ramp's pursuit of speed, Costco's pursuit of value, and Robinhood's pursuit of "shocking consumers." But too many mutations make collaboration impossible.

4. "In healthcare, the venture math (70% fail, 30% succeed) doesn't apply." (Kareem Zaki) — Support: The healthcare system needs deep integration with startups. If 70% of companies fail quickly, the system loses innovation momentum. Therefore, Thrive's concentrated and long-term commitment is a huge advantage.

5. "In healthcare, you must 'innovate within the system,' not 'disrupt the system.'" (Kareem Zaki) — Support: The US healthcare system is a $4.5 trillion industry, the size of the German economy, and cannot change rapidly. Startups must first understand and integrate into the existing system (e.g., partnering with hospitals, adopting fee-for-service models) before gradually driving evolution.

6. "AI's transformation will be like electricity; it will be disappointing in the short term because the world isn't ready." (Kareem Zaki) — Support: 20 years after the invention of electricity, less than 10% of manufacturing used it because factories were designed for steam power. AI similarly requires redesigning workflows, processes, and incentives, which takes time.

7. "If you explain your idea to an average person outside of tech and they are indifferent, your idea probably isn't big enough." (Kareem Zaki) — Support: This is Zaki's personal heuristic for testing idea size. The best ideas are "big and simple," capable of captivating an audience unfamiliar with the field.

8. "Thrive's 'Builder Mentality' is not just about co-creating companies, but also about building Thrive itself as a company." (Kareem Zaki) — Support: This includes bringing in top talent from non-investment backgrounds (e.g., operations, data, research teams) and constantly challenging and optimizing itself like a founder, rejecting a "static" mindset.

~14 min full read
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