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Colossus (Invest Like the Best / Business Breakdowns)Podcast29 Sep 2020Source: traffic.libsyn.comHost: Patrick O'Shaughnessy

Modest Proposal – Better, Cheaper, Faster: Why Companies that Reduce Friction Win - [Invest Like the Best, EP.193]

In plain words

This podcast features an anonymous analyst arguing that the best investments are companies that reduce friction for users, like Uber or instant home-buying. He says old-school value investing is outdated; the key is spotting firms that unlock non-linear behavior by removing pain points. Top picks: Zillow (great instant-buying experience), IAC (building a local services platform via HomeAdvisor), and Uber (structural growth). He also notes that post-COVID, supply-side shifts could benefit companies like food distributor Cisco as rivals disappear.

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This report discusses the core views of investment research analyst Modest Proposal: reducing friction is the key for companies to win competition, investment is underwriting the future, and tools such as increasing returns to scale, consumer signals, and nonlinear behavior must be employed. By anal

~13 min full read · 9 sections
Deep Analysis

本期速览

Modest Proposal (anonymous analyst) and host Patrick O'Shaughnessy discuss a core shift in the investment framework: from "underwriting the past" to "underwriting the future." The guest argues that reducing friction is the key to winning competition — companies that remove pain points in consumer behavior not only unlock non-linear growth but also build hard-to-replicate moats through increasing returns to scale. The entire episode illustrates this with cases such as iBuying, Uber, and Instacart, and deeply analyzes IAC/InterActiveCorp as a model of "repeatable success."


Theme 1: The Core Shift in Investing — From Underwriting the Past to Underwriting the Future

Modest Proposal argues that traditional value investing relies too heavily on the rearview mirror (quantitative analysis, historical financial data), while the current market rewards the ability to "underwrite the future."

  • The guest notes that classic value investing methods (e.g., low price-to-book strategies) have significantly underperformed since 2018, with the underperformance worsening during COVID-19. "Everyone realized that underwriting the future is now the key to success, and that requires a completely different set of tools and a worldview."
  • Core tools include: Porter's Five/Seven Forces competitive analysis, a high tolerance for uncertainty, and the ability to identify companies that can 'escape benchmark returns.' The guest emphasizes: "Capitalism inherently attacks excess ROIC — the real value lies in finding companies that can escape this dynamic."
  • He references Michael Mauboussin's benchmark-rate framework, noting that most companies' returns revert to the mean, but a few (e.g., digital platforms) can sustain excess returns due to increasing returns to scale.

> "The greatest investors achieved their biggest results from qualitative insights, even though they spent the vast majority of their capital and time on quantitative analysis." — Modest Proposal


Theme 2: Reducing Friction → Nonlinear Behavior → Consumer Signals

The panelist argues that reducing friction is the most powerful business model engine in the digital age — it unlocks nonlinear consumer behavior and validates product-market fit through "consumer signals."

  • Classic cases: Uber vs. Airbnb
  • Uber: Removed the friction of hailing a cab (e.g., waiting on Fifth Avenue at 5:30 PM in the rain). As a result, the market grew from an estimated $11–12 billion for traditional taxis in 2014 to approximately $31 billion for Uber + Lyft combined in 2019. The panelist notes: "This alone shows that removing friction unlocked a nonlinear change in behavior."
  • Airbnb: In 2009, "renting out a room to a stranger" seemed absurd, but the consumer signal (people were willing to use it) was what mattered. The panelist says: "I laughed at it, but someone with insight would say: 'If the consumer signal holds for a shared room, what about when you're not home? What about the entire apartment?'"
  • iBuying (instant home buying) : The panelist ranks it alongside Uber and AirPods as "the three most stunning experiences I've had in 15 years." Traditional home selling is "the most painful transaction in life," while iBuying offers a "10x better experience" — despite critics calling it a "house flipper," the consumer signal is clear: people want this transaction method.
  • Definition of "nonlinear behavior" : When friction is removed, consumer behavior changes by an order of magnitude, not linearly. For example, Uber expanded the taxi market from $110 billion to $310 billion — not linear growth, but demand spillover.

Theme 3: Increasing Returns to Scale – The Single Most Powerful Tool in Investing

Modest Proposal argues that Brian Arthur's concept of "increasing returns to scale" has been the most powerful investment tool over the past 20 years, but applying it today requires a more nuanced perspective.

  • Traditional physical networks (e.g., mobile communications) have an upper limit of 30–60 million users, while digital networks (e.g., Facebook approaching 3 billion users) can break through this constraint, continuing to grow without encountering diminishing marginal returns.
  • The guest emphasizes: "If you had done only one thing 20 years ago—invest in businesses with increasing returns to scale—you would have significantly outperformed. But today, every fund manager has read this theory, and it is no longer a clear source of alpha."
  • The key lies in new ways of application: being willing to invest in early-stage projects that "seem absurd." For example, Airbnb's "renting out rooms" in 2009 seemed ridiculous, but by applying the framework of increasing returns to scale, one could infer that if it gained enough users, it could build a massive economic ecosystem.

> "Those who truly succeed are able, through qualitative insight, to judge the future performance of a business when others see tremendous uncertainty." — Modest Proposal


Theme 4: Market/Service Matrix – Heterogeneous Services Are the Last Untapped Opportunity

The guest used a "product-service" × "homogeneous-heterogeneous" two-dimensional matrix to systematically analyze the competitive characteristics of different digital business models, and pointed out that "heterogeneous services" (e.g., local home services) represent the last major area that has yet to be effectively conquered.

Dimension Homogeneous Heterogeneous
Product DTC brands (e.g., Caspar, Away) – easily replicated, intensely competitive, mostly unprofitable Third-party marketplace (e.g., eBay) – strong network effects, highly profitable
Service Ride-sharing (Uber/Lyft) – network effects exist but are localized, forming a duopoly Local home services (e.g., HomeAdvisor) – largest untapped opportunity, but the cold-start problem is extremely difficult to solve
  • eBay: The perfect example of heterogeneous products – "Product-market fit is the second employee hired to unpack the money envelopes." Network effects are extremely strong: more sellers → more buyers → more sellers.
  • Ride-sharing: Homogeneous service. Network effects exist but are limited (with arrival time as the core metric). Once Lyft reduces arrival time to below 3–5 minutes, it can activate network effects. This forms a "duopoly" structure, making entry by new players nearly impossible.
  • Heterogeneous services (local home services): For example, finding a plumber. The problem is that the frequency is too low (averaging only a few times per household per year), making it impossible to amortize acquisition costs. HomeJoy, Handy, and others have tried but failed. HomeAdvisor (under IAC), with 260,000 service providers and 26 million service requests annually, does not need to build demand from scratch and may be the one to break through.

Theme 5: Long-term Impact of COVID-19 – Supply-Side Opportunities Under the Capital Cycle Framework

The guest believes that the market has focused excessively on the demand side of COVID-19's impact, while ignoring the structural changes that may occur on the supply side.

  • Short term: E-commerce penetration doubled to 30%+ in two months, but partly due to the "one-time effect" of offline channel closures. The guest believes that some behaviors (e.g., online grocery, digital fitness) will change permanently, while other categories may only see a step-change increase.
  • Second-order effect: All offline retailers are forced to go fully digital, meaning a non-linear increase in competitive intensity. "When everyone has to do e-commerce, the competitive landscape will be completely different over a three-to-five-year horizon."
  • Capital cycle framework: Traditionally used for commodities (high price → high supply → low price), but COVID-19 creates a similar opportunity. Taking Cisco (food distribution) as an example: despite the short-term drop in restaurant demand, Cisco holds a 16–17% market share, and a large number of long-tail competitors may disappear. If demand returns to normal in 3–4 years, the supply side will be significantly reduced.
  • Ulta Beauty: Department stores still sell $70–80 billion of premium beauty products annually, but JCPenney and others are closing many stores. If beauty demand normalizes in 2–4 years, the competitive landscape will improve markedly.

> "Everyone today is asking 'where is demand damaged?', but I hear fewer people asking 'where will there be a more favorable supply landscape?'" — Modest Proposal


Theme 6: IAC/InterActiveCorp – The Secret to Repeated Success

Modest Proposal describes IAC as an "anti-conglomerate" whose core competency is "identifying and amplifying digital end markets."

  • Historical trajectory: Since 1999, IAC (led by Barry Diller) has entered online travel (Expedia, Hotels.com, TripAdvisor), online dating (Match.com, OkCupid, Plenty of Fish, and incubated Tinder), online ticketing (Ticketmaster), and others. Each time, it entered large, online-migrating markets and achieved leadership.
  • Core competency: Not innovation, but "discovering huge end markets and finding assets, then accelerating their growth." The guest said: "They are not the initiators, but they can identify very early which markets will become large."
  • Barry Diller's superpower: While visiting QVC (home shopping) in the early 1990s, he saw two-way interaction — viewers watching the show and calling to buy — which completely changed his worldview. He realized that "two-way interactivity would dwarf the traditional media world."
  • Current holdings: HomeAdvisor (building a digital platform for local home services), Care.com (acquired for $5 million, after the brand had already spent $400 million in advertising to build it).

> "People give IAC a conglomerate discount, even cash is discounted. But SPACs often trade at 8–20% premiums. Yet IAC, a vehicle that has compounded at a teens-to-twenties annual rate for 25 years, is discounted by the market." —Modest Proposal


Mentioned Positions

Position Analyst View Key Data
Uber Bullish (structural opportunity) Lyft's total U.S. market bookings of $11 billion in 2019, Uber approximately 1.8–1.9x that, combined ~$31 billion (vs. traditional taxi market estimated at $11–12 billion in 2014)
Lyft Risk flagged (but still bullish on business model) Contribution margin per ride ~$1 at end of 2019 (improved from a loss of $0.20 per ride at IPO)
Airbnb Bullish (from "absurd" to massive) Initial concept of "renting out a room" was mocked, but consumer signals were strong
Zillow/iBuying Strongly bullish 5.5 million home transactions per year in the U.S., each at $300,000, representing hundreds of billions in economic activity
Instacart Bullish (advertising model) Unit economics initially loss-making, but CPG companies willing to pay for placement in shopping lists
IAC/InterActiveCorp Overweight (25-year compound high teens to low twenties %) Holds hundreds of millions in cash; owns HomeAdvisor (260,000 SPs, 26 million service requests/year), Care.com (acquired for $500 million, brand advertising spend already $400 million)
Match Group Neutral (as a legacy IAC asset) Incubated Tinder, revolutionized online dating
Expedia Neutral (legacy asset) One of the two global OTAs
DoorDash Watching (no data seen) Waiting to see numbers to assess food delivery unit economics
Facebook Neutral (used as analogy) Nearly 3 billion users, advertising ecosystem
Cisco (Food Distribution) Favorable (capital cycle framework) 16–17% share, long-tail competitors may disappear
Ulta Beauty Favorable (capital cycle framework) Department stores sell $7–8 billion in premium beauty annually, many stores closing

Judgments Worth Remembering

1. “Reducing friction unlocks nonlinear behavior” (Modest Proposal) — Uber expanded the taxi market from $110 billion to $310 billion, not through linear growth but via demand spillover.

2. “Increasing returns to scale have been the single most important investment vehicle of the past 20 years, but applying them today requires a more granular perspective” (Modest Proposal) — Not every digital network enjoys a Facebook-like effect; the key lies in identifying projects that “seem absurd” but can achieve an economic ecosystem through scale.

3. “Consumer signals are the ultimate validation of product-market fit” (Modest Proposal) — A concept proposed by Rich Barton: consumers use actions (not surveys) to show what they want, as seen in the early adopters of iBuying.

4. “Over a sufficiently long time horizon, every company will eventually sell advertising” (Modest Proposal) — Instacart’s CPG ads, Uber Eats’ beverage ads, and Amazon’s sponsored ads are all manifestations of the “aggregation theory.”

5. “The most dangerous humor is contradictory” (Quote from Modest Proposal) — Many disruptive ideas (e.g., Airbnb, iBuying) were initially ridiculed, only for those doing the ridiculing to miss the opportunity.

6. “COVID-19 is a catalyst for the capital cycle framework” (Modest Proposal) — Focus on the supply side rather than the demand side: Cisco (food distribution) and Ulta Beauty may enjoy less competition once demand normalizes.

7. “IAC’s core competence is identifying and amplifying digital end markets, not innovation” (Modest Proposal) — They are not inventors, but they can spot “large, migrating end markets” very early and accelerate existing assets.

8. “Respect matters more than being right in investing” (Implicit in Modest Proposal) — Host Pat praised the guest as “the most respected Financial Twitter thinker” on the podcast, suggesting that reputation in online communities is more valuable than short-term accuracy.