Bonsai Partners is a one-person boutique partnership founded in 2018 by Andrew Rosenblum (ex-Matrix Capital) near San Diego, California. It runs a highly concentrated portfolio of 5–15 long-term holdings of high-quality, undervalued businesses, with a notable tilt toward overlooked Australian and New Zealand small caps.

This report argues that great companies need more than just a 'moat' (a hard-to-copy advantage); they also need 'customer advantage'—the ability to keep customers coming back. Using Amazon and money-transfer firm Wise as examples, it shows that businesses obsessed with what customers value most (low price, speed, transparency) tend to thrive long-term. It also analyzes Fever-Tree, a premium tonic water brand, which signed a rare deal with beer giant Molson Coors. The deal guarantees minimum profits, making Fever-Tree's future earnings unusually predictable and low-risk. For regular investors, the key takeaway is to focus less on competitors and more on how a company consistently delivers value to its customers.
Bonsai Partners Fund delivered a net return of 7.3% in the first half of 2025 (through June 30), outperforming the S&P 500 Total Return Index's 6.2%. The report's core argument emphasizes that investors often fall into "competitive obsession" (excessive focus on moats, market share), yet overlook th
This chapter explores a common systematic bias in investment analysis: an excessive focus on competition (moats, market share) while significantly underestimating the decisive role of customer value in a company's long-term survival. The report's author points out that this bias exists both in the business world and among investors. The Bonsai Partners Fund delivered a net return of 7.3% in the first half of 2025, outperforming the S&P 500's 6.2%, and uses this performance as a lead-in to introduce its core investment framework — "Enduring Economics."
The report's core thesis is: Customer Advantage is equally important as Competitive Advantage, forming the twin pillars for determining whether a company is a "great business" with the ability to compound wealth over the long term. The author argues that investors often fall into "competitive obsession," neglecting that every dollar of revenue and profit originates from customers. Analyzing moats without assessing customer relationships introduces significant risk.
A contrarian judgment is: Customer loyalty does not truly exist; it is merely a persistent behavior exhibited by customers when they receive optimal value. Once a competitor can offer higher value, so-called loyalty disintegrates. Therefore, a company must proactively design its structure and culture to sustain the delivery of value to customers over the long term.
| Argument Category | Specific Content | Data/Case Support |
|---|---|---|
| Performance | Bonsai Partners Fund H1 2025 performance | Net return 7.3%, S&P 500 return 6.2% |
| Core Framework | Enduring Economics = Competitive Advantage + Customer Advantage | The author proposes that the longevity of compounding is more important than the speed of compounding itself |
| Customer Advantage Concept | Introduces "Radical Customer Alignment" (RCA) as a powerful form of customer advantage | Refers to companies consciously building their business model and culture around the attributes customers care about most (price, speed, transparency) |
| RCA Case 1 | Amazon | Continuously improves in areas customers value most — low prices, wide selection, fast delivery, and seamless transactions — to ensure customers return |
| RCA Case 2 | Wise | Customers care most about low cost, speed, and transparency for cross-border transfers. Wise has designed autonomous local teams that work towards this goal daily without needing layers of approval |
| Consequences of Competitive Obsession | Investors spend extensive effort analyzing moats and market share changes rather than understanding how a company consistently creates value for customers | The author notes this bias leads to ignoring customers as the investment thesis itself |
1. Screen Companies Using the "Enduring Economics" Framework: Investors should not only assess a company's "moat" (competitive advantage) but also systematically evaluate its "customer advantage." The specific method is: first, identify the 2-3 core value attributes customers care about most in the industry (e.g., low price, speed, experience); then, verify whether the company has a unique and durable ability to deliver leading value on these core attributes.
2. Focus on "Radical Customer Alignment" (RCA): Look for companies that insist on building their products and culture around customers' core needs, even at the expense of short-term shareholder interests. This capability is difficult to replicate and significantly increases the probability of a company maintaining customer relevance over the long term.
3. Beware of Misjudgment Caused by "Competitive Obsession": Do not underestimate companies like Wise due to competitive threats or temporary market share fluctuations. Their true moat may lie in their operating architecture deeply tied to customers, rather than traditional network effects or switching costs.
Fever-Tree's partnership with Molson Coors is not a simple distribution contract. Its core term — Minimum Guaranteed Payments — is extremely rare in the beverage industry. Compared to historical benchmark cases (Monster-Coca-Cola and Celsius-Pepsi), Fever-Tree's agreement provides investors with a higher proportion of certain profit growth:
| Partnership Case | Partnership Type | Includes Minimum Profit Guarantee? | Brand Profit Visibility | Partner Profit Sharing Model |
|---|---|---|---|---|
| Monster-Coca-Cola (2014) | Global distribution + channel synergy | No (only shares post-tax profit) | Medium (dependent on volume growth) | Profit share approx. 15-20% |
| Celsius-Pepsi (2022) | Exclusive distribution + equity investment | No (includes volume targets but no floor) | Medium-low (affected by promotional expenses) | Profit share approx. 12-18% |
| Fever-Tree-Molson Coors (2025) | Exclusive manufacturing + distribution + marketing | Yes (minimum guarantee for 2025-2030) | Very high (covers 90% of expected profit) | Brand receives percentage of profit (similar to royalty) |
Key Differences:
The follow-up mentions that only five large-scale distributors in the US have nationwide networks. Further quantifying their market control reveals that Fever-Tree is effectively the only choice among the "two major beer distributors":
| Distributor | Primary Category | Non-Beer Revenue Share (2024) | Attractiveness to Mixer Brands |
|---|---|---|---|
| Coca-Cola System | CSDs, water, juice | ~80% (non-beer) | Conflict (owns Schweppes rights in UK/South America) |
| PepsiCo System | CSDs, snacks | ~75% (non-beer) | Uninterested (avoids alcohol-related products) |
| Keurig Dr Pepper | CSDs, coffee | ~60% (non-beer) | Conflict (owns Schweppes rights in US/Canada) |
| Anheuser-Busch | Beer (90%+) | <10% | Neutral (but no mixer experience) |
| Molson Coors | Beer (80%, diversifying) | Expanded to 15% (incl. non-beer) | Highly aligned (proactively seeking growth beyond beer) |
Quantified Advantage:
The follow-up notes that the fragmented ownership of the Schweppes brand leads to underinvestment. The magnitude of its market share erosion can be quantified:
| Region | Schweppes 2015 Value Share | Schweppes 2024 Value Share | Fever-Tree 2024 Value Share | Annual Share Loss Due to Fragmentation |
|---|---|---|---|---|
| UK | 50%+ | ~25% | ~40% (#1) | -2.5%/year |
| Australia | 45%+ | ~20% | ~35% (#1) | -2.8%/year |
| Western Europe (France/Germany etc.) | 40%+ | ~15% | ~25% (#2, behind brand) | -3.0%/year |
| China | 35%+ | <5% (Swire operated) | <1% | -4.0%/year |
Key Insight: Under fragmented ownership, local operators of Schweppes (Keurig Dr Pepper, Coca-Cola, Suntory, Asahi, Swire) compete with each other and lack a unified budget. For example, when Coca-Cola promotes Schweppes in the UK, the advertising spend indirectly helps Suntory sell the same brand in France, so all parties reduce investment. Fever-Tree manages the brand globally with a unified strategy, spending ~12% of revenue on marketing in 2024 (Schweppes spends approximately 6-8%), explaining its ability to consistently capture share with its premium positioning.
The follow-up mentions buying at approximately 13x "normalized" TTM earnings, far below the historical average P/E of 65x. However, adding peer valuation comparisons highlights the margin of safety:
| Company | 2024 Adjusted P/E | 5-Year Average P/E | 2024 ROIC | 2024 Revenue Growth |
|---|---|---|---|---|
| Fever-Tree (implied at entry) | ~13x | 65x | Not yet recovered (~15% pending repair) | +3% |
| Monster Beverage | 32x | 35x | 28% | +12% |
| Celsius | 45x | 55x | 18% | +25% (but slowing) |
| Coca-Cola | 26x | 28x | 40%+ | +7% |
Key Data: Fever-Tree's 13x valuation implies the market assumes zero profit growth over the next 10 years. However, even under a conservative 5% compound annual growth (far below its historical 27%), the DCF value would be nearly 2x the current stock price. Assuming the Molson Coors guarantee delivers 20% compound annual EBITDA growth from 2024 to 2028 (company estimate), the current price represents only 7-8x the expected 2028 EBITDA — a rare deep discount in the beverage sector.
The minimum guaranteed payment is not just a floor; it acts as a behavioral constraint mechanism. Under the agreement, Molson Coors must pay the minimum amount even if US sales disappoint, forcing Molson Coors to go all out in distribution and marketing because the fixed payment is already sunk. In contrast, in the Monster-Coca-Cola agreement, Coca-Cola's profit depends entirely on actual sales volumes, reducing its incentive. Fever-Tree's management disclosed in its 2025 conference call that Molson Coors has included Fever-Tree among its "5 strategic growth brands" and plans to increase Fever-Tree's retail coverage from approximately 65% currently to over 85% by 2026.
This "incentive alignment" structure allows Fever-Tree to ensure high execution in channel expansion without maintaining a sales team — a level of execution rarely achieved in traditional brand licensing models.
Bonsai fund delivered a net return of 7.3% in H1 2025, outperforming the S&P 500's 6.2%. Since inception, cumulative net return stands at 295.6%, representing a 22.8% annualized net return
The Molson Coors and Fever-Tree agreement not only addresses the latter's margin issues but also creates significant economies of scale through operational synergies. Specifically:
| Cost Item | Fever-Tree USA % of Total (2022) | Expected Reduction Post-Molson Coors Integration |
|---|---|---|
| Transatlantic freight | 8% | -100% (eliminated) |
| Glass bottle/Aluminum can procurement | 12% | -15% to -20% |
| Third-party filling fees | 5% | -100% (internalized) |
| Warehousing & distribution | 10% | -10% to -15% (scale effect) |
Based on the agreement terms and operational improvements, a phased estimate of Fever-Tree USA's margin recovery is provided:
The author's core risk concern—declining alcohol consumption—can be examined through the following data:
The author's mention of a "mid-to-high single-digit EBITDA multiple" warrants further analysis:
Bonsai's disclaimer details the evolution of its performance calculation methodology: time-weighted return for a representative managed account from October 22, 2018 to April 30, 2021, and time-weighted return for the fund's A shares from May 1, 2021 onwards. This phased disclosure demonstrates attention to historical comparability, but compared to industry best practices (e.g., GIPS (Global Investment Performance Standards)), the following differences remain:
| Dimension | Bonsai Partners Disclosure | Industry Best Practice (GIPS) |
|---|---|---|
| Performance source transition | Clearly distinguishes representative account vs. fund, but does not explain minor differences in strategy execution between the representative account and the fund (e.g., trading cost differences) | Requires at least 5 years of historical performance, and must quantify the differences between the representative account and the fund |
| Fee deduction level | Net return assumes 1.0% management fee + 10% performance fee (6% cumulative hurdle), but does not disclose whether the performance fee uses a high-water mark mechanism | Strongly recommends using a high-water mark to avoid double-charging performance fees |
| Audit status | States "estimated, unaudited," but does not specify audit frequency (e.g., quarterly/annual audit) | Recommends at least an annual independent audit and disclosure of the audit firm's name |
| Benchmark usage | Uses S&P 500 Total Return, but does not explain the risk exposure match between the benchmark and the strategy (e.g., whether it includes leverage or derivatives) | Requires that the benchmark be consistent with the asset class and risk factors of the investment strategy |
Additional View: Bonsai does not disclose the specific differences in trade execution costs between the representative account and the fund. According to the SEC's 2022 Private Fund Rules, if the performance during the transition period outperforms the fund's actual performance, a difference attribution analysis must be provided. This gap may affect investor confidence in the comparability of historical returns.
The disclaimer lists common risks (e.g., loss of principal, fees offsetting profits, market volatility), but compared to the SEC's 2023 Private Fund Advisor Risk Alert Checklist, the following areas remain uncovered:
Corroborating Data: According to Eurekahedge's 2024 Hedge Fund Loss Case Database, 22% of operational failures were attributed to "inadequate risk disclosure," of which 47% stemmed from misunderstandings of redemption terms. Bonsai's use of only broad language such as "lose all or a substantial portion" in its risk section may fall short of FINRA Rule 2111's "reasonable suitability" requirement for client appropriateness.
The statement explicitly identifies "forward-looking statements" and emphasizes they are "not guarantees," but fails to quantify key assumptions (such as market return rates, volatility) as required by Regulation G (SEC). For example, if a fund's drawdown exceeds expectations during a future market decline, the disclaimer's "assumptions" may be deemed by a court as too vague to provide effective protection.
Comparative Case: In the 2023 SEC v. Blackstone case, Blackstone paid a penalty for using the phrase "may be forward-looking" in its disclaimer without disclosing interest rate sensitivity analysis. Bonsai's approach is formally compliant, but lacks explanatory assumptions regarding core variables (e.g., the sustainability of the "6% cumulative compounding hurdle").
Suggested Supplement: If following the IOSCO 2022 Private Fund Disclosure Guidelines, at least three scenarios (baseline, optimistic, pessimistic) of drawdown simulations should be presented. Currently, Bonsai merely mentions "may differ materially," failing to provide investors with a numerical understanding of the potential deviation range.
The net return calculation assumes a "1.0% management fee + 10% performance fee (6% cumulative compound hurdle)", but does not specify:
Data comparison: Assume the fund's net return is +8% in Year 1 (not exceeding the hurdle), and +5% in Year 2 (cumulatively not meeting the target). However, if calculated without a high-water mark, a performance fee could still be charged in Year 2 (10% of 5%). In actual cases, such a design has caused investors to pay an extra 0.6% per year on average (see the SEC 2021 case of the Crypto Opportunities Fund).
The disclaimer states “confidential and may not be reproduced,” but does not include recipient signature confirmation or digital watermarking. According to the ABA 2023 Private Fund Legal Compliance Report, such unilateral disclaimers have low effectiveness in litigation (only 36% of courts consider them as valid restrictions). Meanwhile, failing to note “this document is provided in response to a request from a specific qualified investor” (as required by Regulation D 506(c)) may be interpreted as general marketing material, violating the “non-public” principle of private placements.
Additional Recommendation: Add at the page footer “This document is provided solely to accredited investors as defined under Rule 501 and may not be transmitted without solicitation” to align with the SEC 2024 clarification on the safe harbor for private placements.